Support

Something not working, or a level driving you up the wall? Write to vbhomeai@gmail.com. Saying which device you play on, and which level you were on, helps a lot.

Slimings is coming to iPhone and iPad first, then to Windows, macOS and Linux on Steam, then to Android. The answers below are for the iPhone and iPad game.

How do I unlock the rest of the levels?

The first 10 levels are free. Tap any locked level on the chapter map, or finish level 10, and the unlock card appears. One purchase opens every other level of the Laboratory, the Drains and the Fungal Caverns.

I bought the game and the levels are locked

Open the unlock card (tap a locked level) and choose Restore purchase. Make sure the device is signed in to the Apple Account that bought it. If someone in your family bought it, Family Sharing has to be on for purchases.

Does one purchase cover my other devices and my family?

Yes. It works on every iPhone and iPad signed in to the same Apple Account, and it is shared through Family Sharing. On each device, use Restore purchase once.

The unlock card says the store can't be reached

Check that the device is online and that purchases are allowed in Screen Time, then close the card and open it again.

I'm stuck on a level

Tap the light bulb. Hints come one at a time, gentlest first; after that you can retry with a spare of every skill, or watch a ghost make the next move. Three levels are open at a time, so you can also leave a level and come back to it.

Where is my progress kept?

On your device. Up to four players can each have their own progress. Deleting the game deletes it, and it does not move to another device by itself.

Refunds

Purchases are made through Apple, so refunds are too: reportaproblem.apple.com.

Still stuck? vbhomeai@gmail.com